Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our properties or services. This includes:

• Contact Information: Name, email address, phone number, and residential address.
• Identity & Financial Data: Passport copies, identification documents, employment details, income statements, and bank account information (strictly for property leasing, buying/selling transactions, and tenant screening).

2. How We Use Your Information

We use the collected information for the following business purposes:

• To facilitate real estate transactions (brokerage of sales and leases).
• To perform tenant screening and manage rental properties.
• To manage vacation rental (Minpaku) reservations and comply with local hospitality regulations.
• To communicate with you regarding property inquiries, viewings, and contract renewals.

3. Data Sharing and Disclosure

As a real estate agency, we may share your information with necessary third parties to fulfill our services, including:

• Property owners and landlords for lease approvals.
• Rent guarantor companies (家賃保証会社) and property insurance providers (e.g., fire insurance).
• Legal professionals, judicial scriveners (司法書士), and financial institutions involved in your transaction.
• Government authorities if required by Japanese law.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal and financial data. However, please be aware that no data transmission over the Internet is 100% secure.